I have been using a 16 vcpu 32GB RAM 50Euro/month hetzner cloud instance as a remote development server for about 3 weeks now. Have not run anything else on the server, just a vscode server and my code.

This morning I received a notice that all my services with Hetzner have been locked with no explanation and no direction for contacting a human. Below is the full email I received.

What can I do?

--- Dear Mr ______

Unfortunately we have had to lock all services you have with us due to violations of our Terms and Conditions (https://www.hetzner.com/rechtliches/agb/) and/or System Policies (https://www.hetzner.com/rechtliches/system-policies/).

We will not be accepting any more orders from you, and your account will be cancelled to the next possible cancellation date, as per our Terms and Conditions.

This decision is final and cannot be appealed.

Kind regards

Your Hetzner Online Team