1 year ago
Wed Mar 22, 2023 7:12pm PST
Show HN: Analyze Feedback with AI – Essense.io
Hey everyone!

Excited to show off something i've been working on recently. Essense.io

Short pitch: Analyze user feedback with AI to generate actionable insights.

Longer Pitch:

Have you ever wanted to analyze your own product or that of a competitors' to figure out what the product is doing right? (and more importantly, what it's doing wrong?).

With a few clicks you can figure out what users love and hate most about a product based on reviews posted to the Appstore, Playstore, Trustpilot, and more!

You can also import your tickets from HubSpot or custom client transcripts to run the analysis against it.

Notes:

- Some folks may feel uncomfortable sharing private data (HubSpot tickets, Transcripts, etc...) with Open AI, totally get it. I'm working on fine tuning a llama model to extract insights so i don't have to send anything over but for an initial launch it seems to work well. For existing publicly available reviews (Appstore, Playstore, Trustpilot, etc...) there should be no worries there.

- Adding G2 and Capterra soon, happy to take any suggestions for other sites to fetch reviews from.

Fun fact: Best apps i've found to test for NEGATIVE reviews have been dating apps, boy does Tinder have some hate reviews.

Happy to hear any and all feedback, positive or negative.

read article
comments:
add comment
loading comments...