1/ Why does it take 1+ hour for doctors to send prescription to walgreens 1+ hour? 2/ Why does it take almost 30min in queue (in Bay area, NorCal, CA) to get the prescription? 3/ Why has no disrupted this industry? 4/ Is it lack of tech (does not make sense) or regulations? 5/ How can someone like Walgreens/CVS survive of this long with sub par customer experience? 6/ Is this problem limited to Bay area or is it similar in other US states? 7/ Are there any startups working on this problem to disrupt this industry?