1 year ago
Thurs Jun 27, 2024 12:08pm PST
Market research is built on fraudulent data
The market research industry revolves around identifying a high-volume of participants for a specific quota criteria and surveying them about their preferences and needs.

Generally speaking, research is partitioned into B2C ('general population') and B2B (e.g. 'VP of Finance at a Fortune 500 company'). Around twenty years ago, API-based vendors started supplying participants, and this coincided with survey methodology moving from in-person to online.

High incentives for B2B studies invites a common source of fraud today: survey farms programmatically using LLMs to get sufficient context on quota criteria and then piping responses into the online survey. It is not abnormal to see a 40% fraud rate in a B2B survey. B2C is problematic, too, but less so due to lower incentives.

comments:
add comment
loading comments...