We're a growing SaaS business that is currently using QuickBooks, our payment processor (Recurly), and a spreadsheet to tracking our MRR and other SaaS metrics. We want to be able to easily see deeper into our financial metrics, but are running into a few hiccups:

1. Customers are split across multiple systems (invoice customers in QuickBooks, credit card in Recurly) 2. Neither tool handles accruing properly, so we have to manually compute it at the end of the year. 3. Because of #1 and the fact that we have both annual and monthly customers, we must manually calculate MRR, growth, and churn.

Are any other companies encountering these problems? If so, what tools are you using or did you end up building your own reporting solution?